Help Center

Frequently Asked Questions

Everything you need to know about sizing, fit, shipping, and care.

1. How do I choose the correct size for my shapewear? +

Always order your actual size based on your body measurements. Do not size down for extra compression, as our garments are engineered with high-tension stretch fabrics designed to shape comfortably at your true size.

2. Will the waistband roll down during the day? +

No. Our high-waist shapers feature flexible non-slip silicone interior strips and targeted flexible boning to keep the waistband firmly locked in place all day.

3. Are shapewear garments visible under tight clothing? +

Our pieces use ultra-thin, laser-cut seamless edges and lay-flat bonded seams designed specifically to remain completely invisible under bodycon dresses and fitted trousers.

4. How long does delivery take across South Africa? +

Orders are dispatched within 24 hours. Express store-to-door courier delivery typically takes 5 to 8 business days nationwide.

5. What compression level should I choose? +

Choose Level 1 (Smooth) for all-day office comfort, Level 2 (Sculpt) for jeans and everyday support, Level 3 (Define) for fitted dresses, and Level 4 (Sculpt+) for low-back or plunging eveningwear.

6. How do I go to the bathroom while wearing full-body shapers? +

Our bodysuits and full-body sculptors are designed with an overlapping cotton gusset opening or snap closure for easy bathroom access without needing to take off the garment.

7. Can I exchange my size if it doesn't fit? +

Yes! We offer hassle-free size exchanges within 14 days of delivery, provided the item is unworn, unwashed, and in its original packaging with hygienic seals intact.

8. How should I wash and care for my shapewear? +

Hand wash in cold water with mild detergent or machine wash on a delicate cycle using a mesh laundry bag. Air dry flat—never tumble dry or use bleach, as heat damages elastane fibers.

9. What payment methods do you accept? +

We accept all major credit/debit cards, PayFast, and Yoco payments at checkout.

10. Is shapewear safe to wear every day? +

Yes. As long as you are wearing your true size, our breathable micro-mesh fabrics allow normal breathing and natural body movement throughout the day.